660 Washington Apartments

Thanks to help from Jacquelyn Reid Sturgis, we had a seamless move into our new apartment at 660 Washington. From the first viewing to the handing over of keys, she was proactive, knowledgeable, and very responsive to all inquires via email and phone. It was a pleasure renting this beautiful apartment with her as our liaison. Thanks Jacquelyn!

I would be remiss if I didn't acknowledge that our time at 660 Washington Apartments had a rocky start, with issues that made us pretty unhappy. But the management team quickly stepped up. They sorted out our problems, even going the extra mile by moving us to a better apartment and throwing in some extra perks. What could have been a one-star experience turned into a solid five-star one. We decided to extend our lease this year because of how good it's been. Here are some of the highlights: - The maintenance team is very quick. They usually fix any problems within 30 minutes unless it's an overnight issue, which they take care of first thing in the morning. - The new deck is great. It's used often and always kept clean and ready. - Despite the building being lively and full of young people, the inside of our apartment is always quiet and peaceful. - We were impressed when the building needed a major upgrade. They put us up in a hotel for two nights, gave us $200 for meals, and offered breakfast on the go. The communication was clear and early, both through emails and written notes. A big shout out to Alex Morales and Mike, the manager. They, along with the team, did a fantastic job handling this. - The people at the concierge desk, especially Lisa, Maxime, and Hicham, are always ready to help. There are a few areas that could be better: - The emergency siren goes off more often than we'd like. Thankfully, these have all been false alarms, but it would be better if it happened less. - It would be nice if the apartment management could work out some benefits with the garage that's in the same building, like lower rates or discounts for guest parking. - The gym is okay, but could use an upgrade. We usually go to Equinox, which is only 3 minutes away. The building itself has some great features: - You can rent office spaces or use free desks, which has been a lifesaver for us in our one-bedroom apartment. - The location couldn't be better. It's close to the airport, and the green and orange subway lines. Even the red line is a short walk away. And Boston Commons and Equinox are right next door. - The view from the north side of the top floors is amazing. Compared to similar places, the price isn't too bad. - The deck on the 13th floor is a fantastic place to chill out and grill. In short, the apartment complex has a great community vibe, and it's been a fantastic place to live. If you're looking for a great apartment in the heart of Boston, definitely consider 660 Washington. Finally, I want to give a special thank you to Alex Morales for making our stay so much better.

We’ve lived at 660 for a few years now and have greatly enjoyed it! We first and foremost really appreciate all the staff in the building. Stephanie, Alex, and Mike with the leasing office are of great help and are there whenever we need anything - especially when we needed to transfer units. Stephanie went above and beyond for us and the team listened to and worked with us which we truly appreciated. Stephanie was very patient with all of our questions and a pleasure to work with. Lisa and Hicham with the front desk (and really, everyone with the front desk is amazing and super attentive & friendly) are such gems too and always very kind, patient, willing to help, and such a pleasure to have around! The new roof deck that they’ve opened in the past year is so nice and a big plus. The main con as other reviews have mentioned are the undergrad students who can at times be very disrespectful and loud but the building does have floors where students are not allowed to rent which really helps with noises and commotion. And if there ever is any concern, all the staff in the office is very helpful and responsive. Overall, we really enjoy living here and truly appreciate all the hard work from the staff!

Jackie Reid in the leasing office was a joy to work with! She is knowledgable, personable and so accommodating. She went above and beyond to help us with rental availability. If you are hoping to rent at 660 Washington, definitely reach out to Jackie and she will tirelessly work to find you the right fit!! Equity Apartments, you need to give this woman a raise!!